Frequently Asked Questions
The most common questions about products, supply, technical support and collaboration.
Products & Supply
Is there a minimum order quantity?
It varies by product group and packaging type. Tell us your need and we'll offer the most suitable packaging and quantity.
What packaging options are available?
We offer drums, IBC tanks and, for suitable products, bulk (tanker) options.
What is your delivery time?
It depends on stock and delivery point; we share a clear deadline upon order confirmation.
Technical Support
Do you help with product selection?
Yes. We listen to your process and needs, recommend the right product or program, and run samples/trials if needed.
Do you provide field support?
For water conditioning and technical applications we provide commissioning, dosing and periodic follow-up support.
Can I get a Safety Data Sheet (SDS)?
We provide up-to-date SDS and technical data sheets for all our products.
Collaboration
Do you develop custom formulations?
Yes, our R&D team develops process-specific recipes and validates them with pilot trials.
Is private label possible?
For suitable product groups we can offer brand-specific filling and labeling.
Do you export?
Our vision is to be a trusted brand nationally and internationally; feel free to contact us for your requests.
Let's find the right chemical solution for your project together
Our expert team is ready to listen to your needs and offer a tailored solution.